Effective Date: 12th September 2023

Welcome to Pin My Journey! By using our website www.pinmyjourney.com (the “Website”), you agree to the following Terms and Conditions (the “Terms”). If you do not agree to these Terms, you should not use this Website.

These Terms govern your access and use of the Website, including our WooCommerce store and any services or products provided via third parties like Amazon Storefront and Printful. Please read them carefully.

1. General Information

Website Operator: www.pinmyjourney.com is owned and operated by [Your Business Name], registered in the Netherlands.

Purpose: This Website provides travel advice and tips through blog content and operates an online store using dropshipping services via Amazon and Printful.

Contact: If you have any questions regarding these Terms, you may contact us at [email address].

2. Account and Eligibility

Account Creation: You may need to create an account to make purchases. You agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activities under your account.

Eligibility: You must be at least 18 years old to use this Website. By using this Website, you warrant that you meet this age requirement.

Account Termination: We reserve the right to terminate your account or restrict access to the Website for any violation of these Terms.

3. Products and Services

Third-Party Providers: Products sold on Pin My Journey are sourced from third-party suppliers including Amazon and Printful. Each of these suppliers has their own terms and conditions, which apply to any transactions made via our store.

Product Descriptions: We strive to provide accurate product descriptions, but we cannot guarantee that the information is always current or free from errors. If a product delivered to you differs from the description, you must follow the respective supplier’s returns policy (Amazon or Printful).

Pricing: All prices on the Website are subject to change without notice. Errors in pricing are not binding, and we reserve the right to cancel any orders resulting from such errors.

4. Shipping Policy

Fulfillment: We use Amazon and Printful to fulfill orders. Products may be shipped from different suppliers, and delivery times may vary.

Shipping Costs: Shipping costs are calculated at checkout based on your location and the products you order. Each supplier (Amazon or Printful) will determine shipping costs.

Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to external factors such as customs or shipping carrier issues.

International Shipping: You are responsible for any customs duties or taxes applicable in your country of residence.

5. Returns and Refund Policy

Amazon Storefront Products: For products fulfilled by Amazon, the Amazon Returns Policy applies. Customers can initiate a return via their Amazon account within the return window (usually 30 days from delivery). Please refer to Amazon’s policies for further details.

Printful Products:

• Damaged or Defective Products: You may return items that are defective, damaged, or misprinted. If your item qualifies, please contact us within 30 days of receiving the product to initiate the return.
• Non-Returnable Items: Customized or personalized items (like custom-printed T-shirts) are not eligible for returns unless they are defective or incorrect.
• Return Process: To initiate a return for a Printful item, contact us at [email address] with your order details and a description of the issue. We will guide you through the process, which includes shipping the item back to Printful.

Refunds:

• Amazon Products: Refunds for products fulfilled by Amazon are subject to Amazon’s refund policy. If eligible, refunds will be processed through your Amazon account.
• Printful Products: Refunds for defective or damaged products will be processed once the item has been received and inspected by Printful. Refunds are generally issued to the original payment method within 10-15 business days.

Shipping Costs for Returns:

• If the product is defective or an error was made in the fulfillment process, return shipping costs will be covered by the respective supplier (Amazon or Printful).
• If the return is for reasons other than damage or defect (e.g., buyer’s remorse), the buyer is responsible for return shipping costs.

6. Cancellations

Order Cancellations:

• Amazon Products: Orders placed via Amazon can be canceled as per Amazon’s cancellation policy. You may cancel your order before it is shipped by visiting your Amazon account.
• Printful Products: Orders for Printful products can only be canceled before the product has been sent to production. Once an order is in production, it cannot be canceled. Contact us immediately if you wish to cancel an order.

Refunds for Canceled Orders:

• If a cancellation request is made and the order is successfully canceled, you will be issued a refund for the amount paid. Refunds typically take 5-10 business days to process.

7. Privacy Policy

By using this Website, you also agree to our Privacy Policy (see below), which outlines how we collect and use your personal data.

8. Intellectual Property

All content on this Website, including text, images, and logos, is the property of Pin My Journey or our content providers. You may not copy or distribute any content without our written permission.

9. Limitation of Liability

Pin My Journey will not be held liable for any damages arising from the use of this Website or its services, including direct, indirect, incidental, or consequential damages.

10. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of the Netherlands.

11. Changes to the Terms

We reserve the right to modify these Terms at any time. You are encouraged to review these Terms periodically for changes. Continued use of the Website constitutes acceptance of any revised Terms.